1) Install

1. Upload the full zip contents to your webroot.
2. Ensure folders are writable: /data, /cache, /uploads, /exports.
3. Visit /admin/install.php to create the first admin user.

2) Configure Voice Engine

1. Go to Admin → Voice Engine.
2. Paste your Azure Speech Key and Region.
3. Select a UK female voice (default is set to a UK female).
4. Click Test — you should hear “voice test successful!”

3) Add Knowledge

Use Admin → Knowledge to add FAQs, services, policies, contact process. Keep answers concise and operational.

4) Embed

<script src="/widget/widget.js" data-title="Ask" data-position="right"></script>

5) Operational Tools

• Leads: captured intent + email (when enabled).
• Improve Queue: visitors flag “Wrong” to create tuning tasks.
• Transcripts: conversation logs.
• Audit: admin actions log.